Indian guy: [unnamed computer company] tech support, how may I help you?
me: I sent my computer in to be repaired. I got it back today, but it was still broken.
Indian guy: What seems to be the problem?
me: It's still not working. It is still shutting down all the time like it was before I sent it in. Can I give you my order number? The information I received said they fixed it.
Indian guy: How is the fan?
me: The fan is fine. Can you tell me what the technicians who repaired it said?
Indian guy: Do I hear the fan running? Is it overheating?
me: There is no problem with the fan. Here is my order number: xxxx.
Indian guy: Please hold.
::Christmas music::
Indian guy: Thank you for remaining online.
30 minutes later....
Indian guy: Someone will call you back tomorrow about the problem.
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